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Kurgo Policies

 

Privacy Policy

We take your private information very seriously. When you purchase online, we collect and store personal information in an encrypted database in order to complete, manage and communicate to you about your order. We collect information such as your name, email, phone number, shipping & billing addresses and payment information. We never share or sell your email address or financial information with other companies. You can opt-out of marketing emails by clicking the unsubscribe link in any Kurgo email. You may also email info@kurgo.com and ask to be removed from our email list. We may from time to time share your postal address with other companies that have products we believe might interest you. You can opt-out of direct mail at Catalog Choice.

As you browse Kurgo.com, advertising cookies will be placed on your computer so that we can understand which products interest you. Our display advertising partners, AdRoll & Google, then enable us to present you with retargeting advertising on other sites based on your previous interaction with Kurgo.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Security

When you purchase online, your credit card is charged only when your order is shipped, and your credit card information is never re-used except to issue refunds or make other required adjustments. We use state-of-the-art encryption software to protect your credit card numbers and personal information. This information is then stored on a secure server. Please note that orders are confirmed via e-mail, and we may also contact you via phone, postal mail or email with questions regarding your order.

Intellectual Property

Motivation Design, LLC. (dba Kurgo), works hard and at great expense to develop innovative and well-designed products to solve everyday problems. Intellectual Property protection is a critical component of our business, because knowing that our effort is protected by U.S. and international laws provides the confidence to invest in developing the next innovation. To support this strategy, we aggressively pursue U.S. and International patents, trademarks and copyrights.  

Motivation Design methodically protects these intellectual property rights through legal and strategic avenues to stop the sale of infringing products. Manufacturers and their trade partners who infringe on our products put themselves at risk for substantial monetary damages which can include up to three times our damages plus legal costs. We pride ourselves on the reach of our enforcement capabilities from the factory floor through multiple channels of distribution to the retail shelf. The company currently has over 50 patents and trademarks in process or issued in the US and abroad. If someone chooses to infringe on our products they will hear from us.

Please remember patent infringement is stealing.

If you have any questions at all about our policy please contact Gordon Spater - Principal via Email or 877-847-3868.

Kurgo Unsolicited Product Ideas Policy
We love to hear from our customers. We value your input regarding our products and services. However, Kurgo's policy does not allow us to accept ideas for products other than those that we have requested.

This policy is meant to avoid any misunderstanding that may come about when ideas developed internally at Kurgo may appear similar to someone else's idea. Please do not send us any product ideas or artwork that we have not requested.

If for some reason you send us unsolicited ideas or artwork, they will not be subject to confidentiality on our part and we shall not be liable for any use or disclosure concerning the ideas or artwork.

 
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