Loading... Please wait...

Lifetime Warranty

Lifetime Warranty

WE ARE COMMITTED TO QUALITY

Kurgo prides itself in making superior quality products. There’s nothing more frustrating than buying a product that breaks. If, during your product’s lifetime, it does not function as it should due to a manufacturing defect, we will repair or replace your product free of charge. Hassle and worry free!

 

FREQUENTLY ASKED QUESTIONS

What is covered by the Kurgo Warranty?
Manufacturer’s defects caused by poor craftsmanship or defective hardware or materials.

What is not covered by the Kurgo Warranty?
If your Kurgo product is otherwise damaged in the course of normal (or abnormal) wear and tear, you may not qualify for our warranty replacement, but we do offer a complete Repair or Replacement Service for a nominal fee.

How does the Kurgo Warranty work?
Just send a couple of pictures, the name of the product including color, and your mailing address to info@kurgo.com and we’ll take a look. If the claim meets our guidelines, we will send you a replacement product free of charge.

Repair or Replace Service
Products failing due to normal wear and tear, abuse, accident, critters, or natural breakdown of materials over extended use and time can be repaired or replaced for a nominal fee. See our Repair or Replace Service policies for more information.

Customer Service
If you are experiencing any problems or have any questions about your Kurgo Product, our Customer Service Department is here to help. Please feel free to email us at info@kurgo.com or call us directly at (877) 847-3868.

Kurgo