Contact Us

Our Customer Care team is working safely from home and ready to assist you and your pets however we can. Due to increased volume, email responses will be delayed. We appreciate your support, patience and understanding during this time.

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If you are experiencing any problems or have any questions about your Kurgo Product, our Customer Service Department is here to help.

How to Reach Us

Toll-Free Phone: (877) 847-3868
Fax: (815) 642-0182
Email: info@kurgo.com

European Customer Contact Center - Kurgo EU:

Toll-Free
Ireland: 1800814302
United Kingdom: 0800 046 1414
EU: 00 800 18 18 20 20
Finland: 0800 1818 2020

Email:customerhelp@kurgo.com

Hours of Operation

United States & Canada

Phone support available Mon. - Fri. 8am - 8pm, Saturday 9am - 5pm ET
Live chat support available Mon. - Fri. 9am - 6pm, Saturday 9am - 5pm ET

European Customer Contact Center - Kurgo EU:

Phone support available Mon. – Fri. 8.30 – 17.00

If you are seeking support for your non-profit, please fill out the form here.