Contact Us

Our Customer Care team is working safely from home and ready to assist you and your pets however we can. You may contact us via phone, email or chat and we’ll be happy to help. At this time, all orders for in-stock items are being fulfilled and shipped. Delivery times may be delayed based on local carrier and delivery restrictions.


If you are experiencing any problems or have any questions about your Kurgo Product, our Customer Service Department is here to help.

How to Reach Us

Toll-Free Phone: (877) 847-3868
Fax: (815) 642-0182

European Customer Contact Center - Kurgo EU:

Ireland: 1800814302
United Kingdom: 0800 046 1414
EU: 00 800 18 18 20 20
Finland: 0800 1818 2020

Hours of Operation

United States & Canada

Monday - Friday 8:00am – 8:00pm EST
Saturday - 9:00am – 5:00pm EST

Sunday - Closed

Major Holidays Closed
European Customer Contact Center - Kurgo EU:

Hours: Mon – Fri 8.30 – 17.00

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